1 reviews | Active since Mar 2022
MoiMooi
<div>I would give this establishment 0 if I could. I have been in an ongoing battle with them since October 2021 after canceling my contract. I was then debited in October and November which I understood as it was the last payment. Then I was debited in December 2021 again. I made contact and Felicia Mamba assured me that I would get the refund and that the account was indeed canceled, I called in Jan 2022 and was told the finance department will only be open as of the 17th, I called again after that and struggled to get through, I was then told the refund takes 60 days ***??? I left it and waited. I emailed yesterday (Friday, 4March 2022) again, I received a response today (05 March 2022) from Diann Summerton saying the account is active and I have a ridiculous amount outstanding. This is outrageous. I attached all my previous communication to my email and nobody took the time to read it. I would not recommend that anyone do business with moimooi. I have now seeked legal advice as nothing is being done to resolve my issue, instead they want to bleed me dry</div>
Our records indicate that your account is in arrears by R200-00. We are attempting to contact you in order to offer you the best options in order to resolve the matter.
Apologies for the misunderstanding.
Yours sincerely,
Customer Service Dept
Our records indicate that your account is in arrears by R200-00. We are attempting to contact you in order to offer you the best options in order to resolve the matter.
Apologies for the misunderstanding.
Yours sincerely,
Customer Service Dept
