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Andrea A
1 reviews | Active since Apr 2021
30 Aug 2021, 14:40
Disappointed in customer service
@Moimooi - Disappointing service!
I have been incorrectly debited by MoiMooi for months. I have now been told that they will repay me in multiple monthly installments which is not suitable considering it is over many months. I strive to support local businesses and am disappointed at the lack of sense of urgency to rectify
Helpful (0)
Replies (4)0
Replies (4)
MoiMooi's replyOfficial
03 Sept 2021, 11:34Dear Andrea A,
We apologise for this inconvenience and will endeavor to rectify soonest.
Yours Sincerely,
Customer Service Dept
We apologise for this inconvenience and will endeavor to rectify soonest.
Yours Sincerely,
Customer Service Dept
MoiMooi's reply03 Sept 2021, 11:34
Official
Dear Andrea A,
We apologise for this inconvenience and will endeavor to rectify soonest.
Yours Sincerely,
Customer Service Dept
We apologise for this inconvenience and will endeavor to rectify soonest.
Yours Sincerely,
Customer Service Dept
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Andrea A's updateReviewer Update
14 Sept 2021, 13:27This has not been rectified as yet
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Andrea A's update14 Sept 2021, 13:27
Reviewer Update
This has not been rectified as yet
AA
Andrea A's updateReviewer Update
25 Sept 2021, 11:01This has not been rectified as yet
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Andrea A's update25 Sept 2021, 11:01
Reviewer Update
This has not been rectified as yet
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Andrea A's updateReviewer Update
14 Oct 2021, 09:04So disappointed in MoiMooi. They have defaulted on the 1st installment of the refund already with no communication offered.
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Andrea A's update14 Oct 2021, 09:04
Reviewer Update
So disappointed in MoiMooi. They have defaulted on the 1st installment of the refund already with no communication offered.