TM
Tshilidzi M
1 reviews | Active since Aug 2018
11 May 2020, 13:10
Compliment
I received excellent service from Angelique where i was very unhappy at first regarding my Membership. She made means to contact me several time with no luck and eventually got a hold of me. She explained to me the process to follow for cancellation and i submitted all documents to her. Once these were received my request was approved within 1 day.Thank you for your patience with me and keep up the good work of treating customers fairly with consideration.
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MoiMooi's replyOfficial
12 May 2020, 12:01Dear Tshilidzi,
Firstly we are sad that you had to cancel the membership, especially because you are a new member and did not have an opportunity to use the services mainly due to the knockdown. Hopefully you will join again afterwards when we return to normal.
We are grateful that you took the time to post this amazing compliment on this platform. Angelique is a highly valued employee.
Stat safe
Yours Sincerely,
Customer Service Dept
Firstly we are sad that you had to cancel the membership, especially because you are a new member and did not have an opportunity to use the services mainly due to the knockdown. Hopefully you will join again afterwards when we return to normal.
We are grateful that you took the time to post this amazing compliment on this platform. Angelique is a highly valued employee.
Stat safe
Yours Sincerely,
Customer Service Dept
MoiMooi's reply12 May 2020, 12:01
Official
Dear Tshilidzi,
Firstly we are sad that you had to cancel the membership, especially because you are a new member and did not have an opportunity to use the services mainly due to the knockdown. Hopefully you will join again afterwards when we return to normal.
We are grateful that you took the time to post this amazing compliment on this platform. Angelique is a highly valued employee.
Stat safe
Yours Sincerely,
Customer Service Dept
Firstly we are sad that you had to cancel the membership, especially because you are a new member and did not have an opportunity to use the services mainly due to the knockdown. Hopefully you will join again afterwards when we return to normal.
We are grateful that you took the time to post this amazing compliment on this platform. Angelique is a highly valued employee.
Stat safe
Yours Sincerely,
Customer Service Dept