NS
Naledi S

1 reviews | Active since Mar 2021

31 Mar 2021, 04:06

Cancelled membership but still being debited!!!

I cancelled my subscription in December 2020 but im still being debited, and this months amount is more than my initial subscription ! Very dissapointed.

0
Replies (3)
MoiMooi
MoiMooi's reply31 Mar 2021, 10:33
Official
Dear Naledi S,

Your last payment was due in January which was unsuccessful, which means your account is still in arrears

Please contact our accounts department who will assist with options to bring your account up to date.


Yours sincerely,
Customer Service Dept
NS
Naledi S's update29 Apr 2021, 08:23
Reviewer Update
I was never told about a cancellation fee when I signed up.
NS
Naledi S's update25 May 2021, 07:06
Reviewer Update
WHY AM I STILL BEING DEBITED? Last month I was debited and left it to slide because I actually want nothing to do with you guys anymore so I thought it will be the last time you take my money but to my surprise I got debited again today!. Will this ever end????