ST
Salome T

1 reviews | Active since Jan 2018

01 Mar 2020, 20:02

CANCELLATION OF THE CONTRACT

Ii have since joined moimooi in june 2019. I went for the 2 free (as they claimed ) session i PRETORIA.. since then Ii cannot make a booking for a session. Iin December i wrote them an email cancelling the contract. They issued a ticket and then closed it. To date, the debit order is till in force. that is 2 moths after I sent the email. i still want to cancelll the contract.

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Replies (1)
MoiMooi
MoiMooi's reply05 Mar 2020, 12:48
Official
Dear Member,

We apologize for the disappointing service you have received.

An agent will call you and clarify the misunderstanding.

Yours sincerely,
Customer Service Dept