MR
Margot R

1 reviews | Active since Oct 2018

04 Feb 2019, 16:33

cancellation finally successful

After having a dreadful experience of trying to cancel my membership, I received a call from Diann Summerton. After a lengthy conversation regarding the contract and concerns, Diann successfully cancelled my contract and sent email confirmation of this. She was friendly and professional. Good problem solving was done here.

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Replies (1)
MoiMooi
MoiMooi's reply05 Feb 2019, 10:32
Official
Dear Member,

Thank you for taking the time to post this compliment about Diann She is highly valued and appreciated. 

She will appreciate your kind words.

We are dissapointed that you have decided to terminate the membership and hope that you will reconsider joining  again in the future.

Yours Sincerely,
Customer Service Dept