KF
Keitumetse F
1 reviews | Active since Jan 2019
02 Jan 2019, 10:03
CANCELATION PROBLEM!!!
Mooi mooi have been deducting R699 with an addition of R200 from my bank account I have sent a cancelation email. my problem is why are they telling people that haven't used your service that they are in arrears? when I first spoke to one of your consultants it was assured to me that cancelling would not be a hassle. Stop debiting money from my account. it doesn't reflect well with my bank with all the reversals I make.
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MoiMooi's replyOfficial
02 Jan 2019, 10:16Dear Member,
You joined Moimooi as a member, which entitled you to make use of up to 5 beauty spa treatments a month. Your profile is in arrears due to non payment. Please contact our customer service department who will assist you in bringing the account up to date and scheduling the cancellation.
Yours Sincerely,
Customer Service Dept
You joined Moimooi as a member, which entitled you to make use of up to 5 beauty spa treatments a month. Your profile is in arrears due to non payment. Please contact our customer service department who will assist you in bringing the account up to date and scheduling the cancellation.
Yours Sincerely,
Customer Service Dept
Best regards,
MoiMooi's reply02 Jan 2019, 10:16
Official
Dear Member,
You joined Moimooi as a member, which entitled you to make use of up to 5 beauty spa treatments a month. Your profile is in arrears due to non payment. Please contact our customer service department who will assist you in bringing the account up to date and scheduling the cancellation.
Yours Sincerely,
Customer Service Dept
You joined Moimooi as a member, which entitled you to make use of up to 5 beauty spa treatments a month. Your profile is in arrears due to non payment. Please contact our customer service department who will assist you in bringing the account up to date and scheduling the cancellation.
Yours Sincerely,
Customer Service Dept
Best regards,