AJ
Ashley J

1 reviews | Active since Jul 2017

19 Jul 2017, 09:58

Beauty spa

<p>Hello Peter</p> <p>I was shouted at by the receptionist of moimooi which was very unprofessional and I asked her not to shout or raise her voice at me and she told me I'm a very difficult customer the Manner in which she handled the situation was very disgusting and she doesn't have Phone etiquette at all neither did she apologize for raising her voice.</p>

0
Replies (1)
MoiMooi
MoiMooi's reply02 Nov 2017, 15:02
Official

Dear Client,

We are disappointed that the membership did work out for you. We have listen to the voice recording which clearly shows that you used harsh words and would not listen to reason, however it was not appropriate for the receptionist get angered by it. We have initiated the prescribed disciplinary action .

Yours sincerely,

Customer Services