1 reviews | Active since Feb 2012
Bad service and lack of integrity in their business
Hi Peter,
A colleague of mine was leaving asked me to take over his membership, which she referred me to the agent at moimoi to take over her contract. The urgent explain that I need to take mine and pay a membership of R200 and R399, I told her nope, I am not taking if I'm gonna pay more which he agreed I can pay R289 my friend was paying
Come end Feb, I'm seeing 200 and 399 on my statement. which I have reverse. I asked them to cancel the contract. Since then they have been telling they will listen to the recordings till today instead the send an email that I owe R1197.
(087) ********** Adenaan, is the guy I have been dealing with,
Good Day,
We will definitely get one of our dedicated client service consultants to address this matter as transfer of memberships are complicated if not explained properly.
Sincerely
Client Service Department
Good Day,
We will definitely get one of our dedicated client service consultants to address this matter as transfer of memberships are complicated if not explained properly.
Sincerely
Client Service Department