BJ
Brent J

1 reviews | Active since Nov 2019

07 Nov 2019, 16:24

Angelique De Anrade - Friendly and efficient service

I had heard many horror stories regarding difficulties being experienced with cancelling MoiMooi subscriptions. I initially called, and then e-mailed a notification to cancel my subscription, and received no feedback. After almost two weeks of being unable to get in touch with anyone, I was contacted by Angelique who assisted promptly and made sure that my subscription was cancelled, I was assured that no further deductions would be made against my bank account. Thanks for the wonderful service Angelique :)

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Replies (1)
MoiMooi
MoiMooi's reply25 Nov 2019, 11:24
Official
Dear Member,

Thank you for posting this compliment about Angelique . She will be so appreciative that  you took the time to post a compliment on this platform.  It will definitely continue to motivate her.  We really value her.

We also value your candid criticism regarding some of our processes. We will definitely use your remarks in order to make the necessary corrections. 

Hope you join again in the future

 Yours Sincerely,                   
Client Service Department