TD
Tanja D

1 reviews | Active since Mar 2018

26 Apr 2018, 09:22

All about money to Moimooi Jhb

After numerous emails & phone call of canceling a subscription long before specified time MoiMooi is still debiting money from my account and every time I reverse the transaction on my own costs. This should reflect on their side that payment did not go through yet they don't contact me to find out if something is wrong or what is going on. They are so friendly and accommodating when selling packages but when they have your banking details you can forget about customer service

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Replies (1)
MoiMooi
MoiMooi's reply30 Apr 2018, 11:46
Official

Dear Member,

A customer service agent has contacted you and has explained the misunderstanding.

We trust the matter has been resolved to your satisfaction

Yours Sincerely,

Customer Service Dept