Poor Service

I have been engaging with the Municipality on numerous occasions regarding the high bill of my water consumption on a property which has no dwellers because we are busy with the final touches of the building.

My water bill in the last 7 months since June/July 2018 has doubled and to my shock what I am paying now it's more than what I was paying during the early stages of building. The building is done and as a result water bill should be extremely low. I therefore approached the municipality to get my meter checked and I was requested to pay an amount of R766.32 for this exercise and the money was paid on 18/10/2018 and since then I haven't any feedback. I approached Mr Jacob Ledwaba via email on 20/12/2018 and he said his department has done everything and now the matter is referred to Technical Services on 22/10/2018 whereby Mr Mmina signed for the query. It's now almost 4 months since I paid the fee and nothing is done or any feedback to me and I still continue to pay high fees.

My account number is ********** Tshepo Raboroko Cell. **********

The taps are closed and the meter is closed and locked.