Very Unprofessional Customer Service

<p>I received a cloud9 iron as a gift and after the 1st month the darn thing started making funny noises and the wires started burning.</p> <p> </p> <p>I contacted Cloud9 or Modern hair & Beauty as they are now known and sent the the from they asked me to complete. I also told them that I was unable to obtain proof of purchase beacuse I received the iron as a gift.</p> <p> </p> <p>A lady named Irene phoned me and told me that I should go look for the proof of purchase otherwise they will not help me. Very unprofessional and rude.</p> <p> </p> <p>They didnt even take the time to tell me what my other options were and if they will be able to fix the darn thing.</p> <p> </p> <p>I will not reccoment this product to anyone.</p> <p> </p> <p> </p>