LH
Louis H
1 reviews | Active since Jan 2017
17 Mar 2025, 13:03
BAD EXPERIENCE
I ordered parts two weeks ago, phoned this Morning got transferred six times then answer the phone and put it down so you can hear them in the back ground the worst service and you can' track you order either
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Replies (3)0
Replies (3)
Modern Auto Parts's replyOfficial
17 Mar 2025, 13:21 Good day Louis, I hope you’re doing well. My apologies for the phone issue; we are currently experiencing technical difficulties with our phone system. Regarding your order, please note that all of our shipments are traceable. You chose PUDO as your delivery choice,as per your order. You would have received an automated email when your parcel was first deposited to the PUDO locker. And then you would have received an SMS from PUDO when it was ready for collection from the locker. Unfortunately, it appears the parcel was not collected and has since expired, prompting its return to the PUDO hub. Here is your tracking link, which is also visible on the order status page:
https://customer.pudo.co.za/track?waybill=PUDOP*** I will reach out to PUDO to see if they can redirect the parcel back to the locker for your convenience. Thank you for your patience and understanding. Kind regards,
https://customer.pudo.co.za/track?waybill=PUDOP*** I will reach out to PUDO to see if they can redirect the parcel back to the locker for your convenience. Thank you for your patience and understanding. Kind regards,
Modern Auto Parts's reply17 Mar 2025, 13:21
Official
Good day Louis, I hope you’re doing well. My apologies for the phone issue; we are currently experiencing technical difficulties with our phone system. Regarding your order, please note that all of our shipments are traceable. You chose PUDO as your delivery choice,as per your order. You would have received an automated email when your parcel was first deposited to the PUDO locker. And then you would have received an SMS from PUDO when it was ready for collection from the locker. Unfortunately, it appears the parcel was not collected and has since expired, prompting its return to the PUDO hub. Here is your tracking link, which is also visible on the order status page:
https://customer.pudo.co.za/track?waybill=PUDOP*** I will reach out to PUDO to see if they can redirect the parcel back to the locker for your convenience. Thank you for your patience and understanding. Kind regards,
https://customer.pudo.co.za/track?waybill=PUDOP*** I will reach out to PUDO to see if they can redirect the parcel back to the locker for your convenience. Thank you for your patience and understanding. Kind regards,
Modern Auto Parts's replyOfficial
17 Mar 2025, 13:45Also, just to add, the order was placed on the 8th, it was deposited to our PUDO locker on the 11th and was ready for collection from your PUDO locker on the 13th.
Modern Auto Parts's reply17 Mar 2025, 13:45
Official
Also, just to add, the order was placed on the 8th, it was deposited to our PUDO locker on the 11th and was ready for collection from your PUDO locker on the 13th.
Modern Auto Parts's replyOfficial
17 Mar 2025, 14:54Good day
I have arranged ,at our cost, that the parcel be taken from PUDO JHB to the PUDO locker at Engen Lyttelton Manor (This is the nearest PUDO locker to the address you have given)
Please collect it this time when you get the notification, track it here:
https://customer.pudo.co.za/track?waybill=PUDOP***
I have arranged ,at our cost, that the parcel be taken from PUDO JHB to the PUDO locker at Engen Lyttelton Manor (This is the nearest PUDO locker to the address you have given)
Please collect it this time when you get the notification, track it here:
https://customer.pudo.co.za/track?waybill=PUDOP***
Modern Auto Parts's reply17 Mar 2025, 14:54
Official
Good day
I have arranged ,at our cost, that the parcel be taken from PUDO JHB to the PUDO locker at Engen Lyttelton Manor (This is the nearest PUDO locker to the address you have given)
Please collect it this time when you get the notification, track it here:
https://customer.pudo.co.za/track?waybill=PUDOP***
I have arranged ,at our cost, that the parcel be taken from PUDO JHB to the PUDO locker at Engen Lyttelton Manor (This is the nearest PUDO locker to the address you have given)
Please collect it this time when you get the notification, track it here:
https://customer.pudo.co.za/track?waybill=PUDOP***