Terrible Service (purchase expired liquor)

<p>Good day</p> <p> </p> <p>On the week of the 1st August 2017 I went to the Model Bottle Store, I wanted to purchase a bottle of Old Brown Cherry 750 ml, two Savanah 500ml bottles and 2ltr coke. As I was at the till i noticed that there wasa a special of 24 pack o f Amstel Lite for R119.00. I then decided to purchase the 24 pack instead of the Old Brown Cherry. On the weekend of the 05 August I consumed 12 can of Amstel lite, unaware that the liquor had expired already in July 2017. </p> <p> </p> <p>On the 08th of August 2017 around 2h00 in the afternoon after work, I arrrived at home and took out a can of Amstel lite from the remaining 12 pack only to realised that the liquor has expired, to an extend that the can I took out from the pack has small worms outside and the other one was open on the side. </p> <p> </p> <p>I immediatley went to the Bottle store to complain about this, I was only refunded R60.00 which I was told it was only from the non consumed liquor which I returned on that day, that was the response from the lady who assisted me and the manager, as I couldnt understand why should I be refunded that much. The Manager further told me that they bought the Amstel Lite stock from the supplier as is and besides Liquor takes time to expire!!!!!!. and they cannot refund me the R119.00 which I paid for the 24 pack. I had already indicated to the lady I first spoke to that I was experiencing abdonminal pains and I began to be worried whether itwas not from the expired liquor I bought? I asked the manager whether he does not check stock which is put on the floor for sale and verify the expiry dates. He said to me no that is not of his concern as he bought the stock as is and if I want lay a complaint I can address it with Amtel Lite liquour Producers.</p> <p> </p> <p>I must make mention that I am a regular buyer from Model Bottle Store as I reside in Meyerton and that it was not for the first time I purchased the same 24 pack on special from the store.</p> <p> </p> <p>I am very disapponted of the service recieved and I was a bit worried if all the products I bought from the Bottle Store were in good standing or not.</p> <p> </p> <p>Your urgent intervention will be highly appreciated.</p> <p> </p> <p>Regards</p> <p>FLORENCE RANAKE<br /> ********** </p> <p> ********** /5522</p>