Stale food served mochachos signet terrace

My order number Chk 2935 I ordered a full chicken cut into 8 pieces on the 20th May 2023 which costed me R251.50 but half the chicken was not fresh because I always buy from this takeaway in signet terrace lenasia. I called them and spoke to Sizza and told her that I will report this to hellopeter. Then the owner Sohail Sattar called me giving me his stories that I should report and send the entire meal on exchange for another. My family already started to eat but the chicken was stiff like a day old chicken just warmed on the grill and sold Sohail tells me I don't understand what he's explaining to me so I cut the call on him and he tried to call me back twice but I didn't take his call. I don't have time to explain continously but he needs to serve fresh food that I paid for and i don't need a free meal thereafter but just do the right thing the first time and stop serving your left overs from the previous day. Every single thing is charged for with extra sauce is R30 more which I paid ad this is the 2nd time around. I usually say that I want freshly prepared chicken and this was a phone order