1 reviews | Active since Sept 2016

06 Oct 2016, 19:14

Rude, pathetic, *********** service and stale bun

<p>I ordered via phone 2 chic and cheese burger,2 pap , relish and quater chic.We had a team building session during lunch hour so the food arrived and my managers complained about the burger bun being stale.They eat nevertheless.I then opened my chic, bun and chips.My roll was stale and my piece of chicken was not the piece I ordered.I requested quarter leg.Since this was a meeting I can not miss I ate my chips and half of the bun.After my meeting I drove all the way from my company to Centurion Mall mochaco's.I got there and queued as somebguys was complaining about how this tiller was rude.He then said he was looking for manager but he was no where to be found.Anyway I explained to the tiller what happened.She takes the food puts them aside.Tell me wait for my manager.15 min later I told them to call manager as I cant wait any longer.Tiller speaks to the ladies behind and remarks that the manager always leave phone at work.</p> <p>She then says I will give you a fresh bun and exchange them asked her where is my apology for inconvinience caused,? She did not care that I drove all the way there, my order was wrong.I then demanded she give me chips.The girls behind started insulting me.Saying Ibam crazy why did I eat the chips.This was appauling? These women spoke about me as if I am a hungry beggar that just wants chips, they missed the point.I had a screaming match only then I got the respect I deserved as a client.My company is one if the biggest call centres in Centurion and we normally order food in bulk for our employees but we stopped as the oders always take long.You service in Centurion is pathetic, the manager was aloof for a good 30min.It allows the stafg to mis treat people and insult them.Worst service and I do not underdtand why the company forces its employees stale rolls.It is not the first time I got stale rolls

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