RS
Rebecca S

1 reviews | Active since Jan 2013

27 Oct 2019, 10:44

Mochachos useless

Terrible terrible customer service from Bracken City branch! Ordered through Mr Delivery and Mochachos sent the wrong food. Called them up to have it rectified only to be told that there's nothing Mochachos can do, and I, the customer, must get hold of Mr Delivery and send them back to the restaurant to pick up the correct burger, giving the incorrect one back. Erm, NO!! I don't work here, I'm the customer, and YOU are the service business and YOU *****ed up so YOU need to arrange to have the correct burger arrive at my house ar YOUR cost!! It's not rocket science?! I ended up driving to the restaurant to give them their food back and get my money. Useless! :(

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