Mochachos slacking

I bought a meal last night and was kind of disappointed. The food was okay, but the presentation was so poor. For prices that is Spur's range I expected better. The Greek salad looked like I was about to a feed a rabbit, I receive no cutlery, serviettes nor condiments. I purchased a Burrito and did not even get my Guacamole dip. The Burrito I give a 5/10 as it was lacking something. The cashier and the young man who assisted me with serviettes and cutlery provided very good customer service. The kitchen staff are slacking I am sorry to say.