Mochachoes ormonde garbage

I ordered food 2 days ago from Mochachoss in Ormonde .. we placed an order at 12 45 and only recived food at 230 .. food was cold .. chips were disgusting .. everything was not tasty at all .. I lodged a formal complaint with head office who were courteous enough to call me and tell me they would get the owner to call me. When the owner called he didn't even offer an apology .. making excuses for the why driver was so late .. I find this quite sad as I order food alot from there .. service was garbage , food was ******* and at the end of it all there was no accountability.. while waiting for food also called thr store over 10 times without answer to let me know where the food was