WC
Whaidunisa C
1 reviews | Active since Oct 2009
06 Mar 2021, 09:46
Horrible food
So I order food atleast once or twice a week on the Uber app and I buy mochachos quite a bit. Over the last week my husband and I ordered two burgers, chips and some chicken and rice. The food was cold, everything was toppled over in the packet, the rolls were soggy because the burgers capsized, the rice container was open , the chips was all over the bag . Not safe or hygienic packaging and the food was horrible. It was a bad experience and I won’t be buying from mochacos going forward and I will also be spreading the word.
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Replies (2)0
Replies (2)
Mochachos's replyOfficial
06 Mar 2021, 10:05Good day, My sincere apologies for your experience, please can you provide me with your reference number, date and time of your order, to check what had transpired. You may also email me directly on ***.
Mochachos's reply06 Mar 2021, 10:05
Official
Good day, My sincere apologies for your experience, please can you provide me with your reference number, date and time of your order, to check what had transpired. You may also email me directly on ***.
WC
Whaidunisa C's updateReviewer Update
09 Mar 2021, 00:31Hi there,
The email address is blocked out but please see my invoice below, please also not that the bad service was from Mochachos Lonehill and not Northgate but I could not find Mochachos Pineslopes when doing this review so can my complaint please be referred to your head office.
image.png 38.89 KB
Thanks
The email address is blocked out but please see my invoice below, please also not that the bad service was from Mochachos Lonehill and not Northgate but I could not find Mochachos Pineslopes when doing this review so can my complaint please be referred to your head office.
image.png 38.89 KB
Thanks
WC
Whaidunisa C's update09 Mar 2021, 00:31
Reviewer Update
Hi there,
The email address is blocked out but please see my invoice below, please also not that the bad service was from Mochachos Lonehill and not Northgate but I could not find Mochachos Pineslopes when doing this review so can my complaint please be referred to your head office.
image.png 38.89 KB
Thanks
The email address is blocked out but please see my invoice below, please also not that the bad service was from Mochachos Lonehill and not Northgate but I could not find Mochachos Pineslopes when doing this review so can my complaint please be referred to your head office.
image.png 38.89 KB
Thanks