1 reviews | Active since Jul 2018
Disgusting customer service Yolanda Gandhi square
Today i went to mochachos gandi Square. I have been at this restaurant when it was busy, today a dr8ver was collecting food and i was the only person in the queue. Yolanda at store 202 was assisting, when i placed my order i kindly asked Yolanda to please mark the two different flavors i had ordered, this is when she caught an attitude, telling me they already mark the food. When i was processing ny payment, she walks away, when i told her the payment is done, she further got annoyed with me for asking her to print my receipt, telling me how busy she is, when she should finished with me and continued assisting the driver. Instead Yolanda had a back and forth with me telling how busy she is, when i have been there when it is really and there is a queue and she didn't deliver the same service, SHE LITERALLY HAD A SCREAMING MATCH WITH ME IN YHE RESTAURANT INFRONT OF CUSTOMERS, WHEN I LET HER KNOW THAT I WOULD BE REPORTING SHE SAID SGE LOVES PEOPLE WHO REPORT HER. after the above incident, i heard talk to her colleagues about how it is time to close, so i know she was only in a hurry to close the restaurant. On top that the same person who claimed to be so busy, was talking to the staff in the back about her perfume orders that have not been delivered, this is truly the worst DISGUSTING service i have ever gotten, and know for a fact had i ordered in rosebank this would have not been my experience.... I am even scared to eat this food, because i dont what she and her colleagues did to the food, because i clearly heard and saw them discussing me
