Disappointment!!!

Myself and my colleagues ordered food from Mochachos today at 11h11 for delivery - Not a big order I may add. I had asked how long delivery will take and they said 45 minutes to 1 hour. I only received my food 2 hours later, stone cold!!! I am not happy with the service. Why provide a service for delivery if you can't even do a service correctly. I will never order from this Mochachos again and don't suggest anyone to order from there either