Being nice won’t kill

So today I shot my self on the foot going to the store in fourways mall waited over 40 minutes for just my order when I asked they then explain no they had a high volume of orders …. Now that was not the issue but the cashier going as far as saying sesizoshaywa when I ask on when it would be ready when they just standing around not even informing us what’s happening… they should really take a page from the one in pineslopes because their attitudes really caught me off guard