1 reviews | Active since Sept 2013
2 hour delivery, incorrect order
I placed an order through [URL Removed] and have always had great service with them, the issue I had was specifically mochachos gateway branch.<br> <br> I placed my order at 6:50, by 7:50 I realised there was a problem because my order still hadn't been dispatched.<br> <br> Phoning the store several times the phone just rang continuously. I then phoned orderin and the helpful lady said she would send the driver to investigate. She phones me back and she's that mochachos hadn't even started to process my order due to a staff member at mochachos not printing out the order. <br> <br> My ordeal was far from over however.<br> <br> They finally dispatched the order, to the wrong address at 8pm.<br> <br> I phoned orderin and they confirmed my address but mochachos sent it to the wrong address.<br> <br> 8:45 - the order arrives. But it's incorrect.<br> <br> Missing the salad and rice that I already paid for online. <br> <br> 9pm finally get through to the store. The manager said that the kitchen is now closed and he can only send through the order tomorrow and defensively saying that the salad is not included.<br> <br> What am I to do with salad and rice the following day after waiting over 2 hours for \fast food"?"""
