LS
Leona S
1 reviews | Active since Jun 2021
01 Feb 2023, 12:47
Unauthorized Debit Order
This company has been deducting R99 from my account since 2020, I do not know for what! I tried calling but I can not get hold of a agent because it's only a answering machine!
Helpful (0)
Replies (2)0
Replies (2)
Mobile Store's replyOfficial
01 Feb 2023, 12:59 Hi Leona, you may have been debited for Value Added Services agreed to over the sales call. Our Customer Care Team will listen to the sales call and if you did not agree to the Value Added Services, you will be refunded. You may contact customer care on ***and *** for assistance.
Kind Regards,
MobileStore Team
Kind Regards,
MobileStore Team
Mobile Store's reply01 Feb 2023, 12:59
Official
Hi Leona, you may have been debited for Value Added Services agreed to over the sales call. Our Customer Care Team will listen to the sales call and if you did not agree to the Value Added Services, you will be refunded. You may contact customer care on ***and *** for assistance.
Kind Regards,
MobileStore Team
Kind Regards,
MobileStore Team
Mobile Store's replyOfficial
14 Feb 2023, 10:00Hi Leona,
Please do inbox us your details on facebook and we will escalate to our Customer Care Team.
Kind Regards,
Mobile Store Team
Please do inbox us your details on facebook and we will escalate to our Customer Care Team.
Kind Regards,
Mobile Store Team
Mobile Store's reply14 Feb 2023, 10:00
Official
Hi Leona,
Please do inbox us your details on facebook and we will escalate to our Customer Care Team.
Kind Regards,
Mobile Store Team
Please do inbox us your details on facebook and we will escalate to our Customer Care Team.
Kind Regards,
Mobile Store Team