Mobile In Africa **** service

I think it is a shame that company, would want to embark into doing business online but do not care about their customer service and people they have in place for customer service.

Unprofessional, not polite yet when asked politely to follow up on service they have no clue about what going on!

They take same action times to resolve an issue, they have clear indication that it isn't working but yet repeating the same action hoping it is gonna work.

In the meantime i am waiting for my phone and my communication is limited.

Maybe it is time I switch back to Samsung at least they have improved and have a better customer service or might be considering apple since you do not have to go through these trouble at all