Mobifix horrible service and craftmanship

I’ve experienced the worse service in my life, and that was with Mobifix Tygervalley. My Apple iwatch was handed in to be fixed by Mobifix on the 16th of August 2021 for a cracked screen. I’ve waited weeks, only on the 20th of October 2021 my iwatch eventually returned. The screen repair cost me R3999. In January 2022, for no apparent reason, my screen lifted up (‘popped’). I made contact with the representative of Mobifix, who assisted me the first time, but he was unfortunately not working for Mobifix anymore, however, he did mention that they (‘Mobifix’) perhaps used too little glue with the repair. They took it back in and repaired (‘glued’) it back together and returned it to me on the 19th of January 2022. Then in March 2022, my screen lifted (‘popped’) again with no reason, and this time I was not so lucky, my screen also cracked with no reason at all! I made contact with Mobifix again on the 24th of March 2022, to raise my grievance towards an outcome that is unacceptable and to also formally submit a complaint. The screen lifted (‘popped’) twice within a 6 months period and I’m only using my iwatch for work and social, not for exercise activities. Mobifix and their personnel were unwilling to help any further, because they stated that if the screen is damaged, then I should be the responsible party to pay the repair cost(s). I phoned numerous times trying to get in touch with the right person that would listen and to assist. They were also slow in their response and the owner/manager was never available to make a final decision or to provide me with an answer/feedback in terms of my complaint. So, R3999 and twice a bad experience later, I have no watch to show! I am definitely not willing to pay another R3999 or anything at all to have it fixed. I will not pay and support them ever again, as I think they are uncapable of doing good quality work and their customer service is also **********. In all honestly, I think they are not conducting business in a honest way, you can’t charge someone R3999 and have to fix the same issue twice within 6 months and then eventually withdraw from your own faulty craftsmanship. Horrible and Unacceptable! I will never support or refer anyone to them in future. That is a promise! Isabel.