nM
nato M
1 reviews | Active since Mar 2018
11 Oct 2023, 10:53
Pepcell treat us like foreigners
Where can we buy cellphones if store manager threan us and also tell us to go and practice our madness at streets?
Mams mall pepcell is operating like ****a shop. They refuse to take back damaged phone and told me to go to hell. Kea said i an mad.
Helpful (0)
Replies (3)0
Replies (3)
Mobicell's replyOfficial
11 Oct 2023, 11:03Dear Valued Customer
Kindly accept our sincere apologies for the treatment you experienced at the store.
Please note that if you have a Mobicel device and was purchased at one of the Pep stores, you may take it to any Pep as long as you have POP. They will assist you to book it in, if you still experiencing any problem. Please send us an email.
Team#Mobicel
Kindly accept our sincere apologies for the treatment you experienced at the store.
Please note that if you have a Mobicel device and was purchased at one of the Pep stores, you may take it to any Pep as long as you have POP. They will assist you to book it in, if you still experiencing any problem. Please send us an email.
Team#Mobicel
Mobicell's reply11 Oct 2023, 11:03
Official
Dear Valued Customer
Kindly accept our sincere apologies for the treatment you experienced at the store.
Please note that if you have a Mobicel device and was purchased at one of the Pep stores, you may take it to any Pep as long as you have POP. They will assist you to book it in, if you still experiencing any problem. Please send us an email.
Team#Mobicel
Kindly accept our sincere apologies for the treatment you experienced at the store.
Please note that if you have a Mobicel device and was purchased at one of the Pep stores, you may take it to any Pep as long as you have POP. They will assist you to book it in, if you still experiencing any problem. Please send us an email.
Team#Mobicel
nM
nato M's updateReviewer Update
11 Oct 2023, 11:25Ok that pep store must remain operating like that ?
nM
nato M's update11 Oct 2023, 11:25
Reviewer Update
Ok that pep store must remain operating like that ?
Mobicell's replyOfficial
11 Oct 2023, 11:31Hi Vincent
Kindly note that the customer can log a complaint with Pep, and they will do whatever they think it's best for their business to ensure that customers are satisfied with their service.
Kindly note that the customer can log a complaint with Pep, and they will do whatever they think it's best for their business to ensure that customers are satisfied with their service.
Mobicell's reply11 Oct 2023, 11:31
Official
Hi Vincent
Kindly note that the customer can log a complaint with Pep, and they will do whatever they think it's best for their business to ensure that customers are satisfied with their service.
Kindly note that the customer can log a complaint with Pep, and they will do whatever they think it's best for their business to ensure that customers are satisfied with their service.