MOST DISHONEST CELL COMPANY, MOST POOR SERVICE EVER

n my life I will NEvER Ever do business with mobicell again. The most dishonest company ever. Some months ago my husband reported to mobicell that we the cell c number that was appointed to the contract was disconnected. A lot of effort and hours in die cell c shop the number was connected again. However NO airtime /data were received. I complained again with my husband that there is still NO airtime / data received on this number. You have to phone mobicell AND SPEAK TO VERY *********** CONSULTANTS WHO FAIL TO UNDERSTAND WHAT THE PROBLEM IS AND EACH TIME THE BLAME IS SHIFTED TO CELL C, WHO'S NETWORK IS USED, AND HOLD ON UNTIL YOUR VERY LAST PENNY OF Airtime IS USED. THE *********** CONSULTANT THEN swears that the airitime/data is loaded every month. Strange that is never received. HOWEVER EACH AND EVERY MONTH THE CONTRACT FEE IS DEDUCTED BY DEBIT ORDER. NOW AGAIN THE VERY SAME THING HAS HAPPENED. WE ONCE AGAIN WENT INTO THE CELL C SHOP, WAS PROMPTLY ASSISTED TO FIND ONCE AGAIN THAT THE NUMBER WAS DISCONNECTED, AND INFORMED THAT THE NUMBER IS APPARENTLY A PREPAID NUMBER. SO WHERE IS THE MONEY GOING TO, WHICH IS DEDUCTED BY MOBICELL EACH MONTH FOR A CONTRACT????

WE HAVE ALSO REPORTED THIS PROBLEM TO MOBICELL's webcite, with the option to ask for a call back by mobicell, this was some week or 2 ago. TILL TODAY NO CONTACT WHATSOEVER. We request a refund of all airtine/data for all the months. THIS issue will be reported to Cell C, hello Peter and the ombudsman too as I call it *****ing. This is the 19th of September 2019, yet my husband was not assisted, but they take their money each month. I WILL STOP THE DEBIT ORDER WUT EFFECT 25 SEPTEMBER AND I DARE YOU TO TAKE ME TO COURT