Mobicred Not keeping their promise

Good morning Mrs B Modiga, As per our conversation it has been confirmed that the fixed installment arrangement will continue for the following months: April, May and June. This will allow you breathing space and time to sort out your finances. Thereafter we will debit the original installment each month. We appreciate your willingness to pay and your service as a customer. Should you have any further questions please feel free to contact us directly at *** Kind regards, Mobicred

I was sent this email and despite this promise they debited the amount for R1423 instead of R621…

Zama ***