TM
Thobile M

1 reviews | Active since Oct 2018

24 Apr 2023, 08:54

Mobicell is a ****

My experience with Mobicel laptops has been so frustrating ,initially I gave them the benefit of the doubt as I thought the malfunction of the laptop I bought from them was just a once of mistake from a factory as my daughter had been using it for school hardly a year in and it started with the battery issues switching on and off eventually the laptop would not switch on at all and the battery was swollen .took it back was told to pay about R500.00 and we recieved a what seemed like a new laptop and its been hardly 6months and the battery issue again upon returning it to Mobicel was told to pay a ridiculous amount of about R1000.00 for them to fix it now if this is not a **** and daylight ******* I dont know what is .Iam stressed ,angry and highly inconvinienced and i rather try and get my daughter another laptop from a reputable dealer because i understand the game Mobicell is playing they making customers keep paying deliberately.this is so low of them because the market they are ****ming is mostly customers who are already struggling financially hence choose the least expensive devices.

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Replies (2)
Mobicell
Mobicell's reply24 Apr 2023, 09:10
Official
Hi Thobile

Kindly note as per our technical manager motherboard must be replaced and put in a new battery as the laptop's warranty has lapsed hence you were quoted. We apologize for the inconvenience caused.


Team#Mobicel
TM
Thobile M's update24 Apr 2023, 09:23
Reviewer Update
That is NOT the point(and you know that!)...for how long am I going to keep paying for your laptops that keep mulfunctioning every other 6month or so causing stress both financially and emotionally,that laptop was bought for school not for luxury...you should be ashamed of yourself.like I said you can fix it and resell it as that is the game that you are playing at the expense of struggling poeple.