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Puleng M

1 reviews | Active since Apr 2021

22 Apr 2021, 11:32

Mobicell

I didnt get help from mobicell they said i wont get my phone until i pay for it,i didnt break phone and it was still on warranty.

I went to pep home store trying to get help i didnt get help they only called mobicell office and they told manager i have to pay that money then i will get my phone.

And after that call the manager told me that mobicell treat all the customers that way..If you have a problem with their phone while they are still on warranty they wont fix it they will always say it has liquid.

Even the manager herself bought a mobicell phone it stopped working like mine when she took it back to mobicell they said it has liquid wich was a lie like they are lying to me.

What must i do cause i want my phone back and it must be fixed cause it still on warranty and any problem it has it was not caused by me.?I need help please i cant be treated like these.

They want to make money double from one phone.wich is not fair to customers

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