DVDM
DAWID VAN DER MERWE

1 reviews | Active since Jul 2014

12 Dec 2016, 08:17

mobicel tablets

<p>Hi</p> <p>I have send my tablets in for repair received them back still have the same problem</p> <p>On them ,it seem it is a mobicel problem .you can’t do anything on them it work</p> <p>1 to 5 min and restart by it self look like uther ******* to me now</p> <p> </p> <p>I had them in more than three times for the same thing look nobody can sort this</p> <p>Out .</p> <p>I unfortenly would advise nobody to buy or use these productsfrom mobicell</p> <p> ,I had a bad experience with mobicel tablet 10 inch or the 7 inch both the same</p> <p> </p> <p>So I am sitting with a contracts with a ussless handset, would not make this mistake again</p> <p>To use brand names not well known.</p> <p> </p> <p>Regards</p> <p> mr d d van der merwe</p> <p>From: Danie Van Der Merwe <br /> Sent: 29 September 2016 07:38 AM<br /> To: ********** ********** /> Cc: ********** ********** ********** ********** /> Subject: RE: Document1</p> <p> </p> <p>Goodday</p> <p> </p> <p>Thanks for assistance on this I have handed both tablets in at cell c yesterday afternoon to send for repair ,when I received it back I will rep**** to you if problem was sorted out or not .</p> <p> </p> <p>Regard</p> <p>Mr van der merwe</p> <p> </p> <p>From: Sameer Cassim ********** <br /> Sent: 28 September 2016 08:43 PM<br /> To: 'Xolani' ********** Danie Van Der Merwe ********** ********** /> Cc: 'marc' ********** /> Subject: RE: Document1</p> <p> </p> <p> <br /> </p> <p> </p> <p>noted</p> <p> </p> <p> </p> <p>Sameer Cassim | Marketing and Operations Manager<br />e. ********** | t. +2 ********** | c. ********** <br /> <br /> <br />From: Xolani ********** <br /> Sent: 28 September 2016 02:49 PM<br /> To: 'Sameer Cassim'; 'Danie Van Der Merwe'; ********** /> Cc: 'marc'<br /> Subject: RE: Document1</p> <p> </p> <p>Hi Sameer</p> <p> </p> <p>The customer purchased the device through a contract and the echo tablet is supp**** to MTN, the 7inch tablet has to come for repairs. The customer was advised to take the device back to the store of purchase so that the device will be booked for him for repairs.</p> <p> </p> <p>Thank you,</p> <p>Xolani Mbele</p> <p> </p> <p> </p> <p>From: Sameer Cassim ********** <br /> Sent: 28 September 2016 10:40 AM<br /> To: 'Danie Van Der Merwe'; ********** /> Cc: 'marc'<br /> Subject: RE: Document1</p> <p> </p> <p> <br /> </p> <p> <br />2016/09/28</p> <p>To mobicel</p> <p> </p> <p> look like your mobicel tablets give a lot of trouble been battling with 10 inch for 4 months now was send for repair on it</p> <p>it does thew same thing over and over again switch off by it self and do not charge ,now my 7 inch does the same thing does not even charge</p> <p>does not want to switch on( it is useless to me) i going to send it in for repair again throug cell C if not right after this i got now other option to report your products as n very poor and not to be trusted electronic goods</p> <p> </p> <p>mr d d van der merwe</p> <p> ********** 54</p>

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Replies (1)
DVDM
DAWID VAN DER MERWE's update05 Jan 2017, 07:58
Reviewer Update

To all concern 2016/12/15
>
>
>
> With this email I just rectify mobicel as an company name due the fact it was product fault
>
> of an uncontrolled knowledge of some software problem ,mobilcel had resolved it with the utter greatest Service and replace products.
>
> To me they shown that they care for their products and customer that use mobicel products,
>
> That not always that company go the extra mile this is highly appreciated .
>
>
>
> Do apologised any inconvenience cause but had to bring it in the open
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> And I thank all in sorting out for me and the service given.
>
>
>
>
>
> Mr D.D. van der merwe
>
>
>
>
>
>
>
> From: Dawid van der Merwe
> Sent: 12 December 2016 07:28 AM
> To: ********** ********** />> Cc: ********** ********** ********** ********** />> Subject: tablets unrepaired and do not work correct
>
>
>
> Hi
>
> I have send my tablets in for repair received them back still have the same problem
>
> On them ,it seem it is a mobile problem .you can’t do anything on them it work
>
> 1 to 5 min and restart by itself look like utter ******* to me now
>
>
>
> I had them in more than three times for the same thing look nobody can sort this
>
> Out .
>
> I unforcedly would advise nobody to buy or use these products from mobicel
>
> ,I had a bad experience with mobile tablet 10 inch or the 7 inch both the same
>
>
>
> So I am sitting with a contracts with a useless handset, would not make this mistake again
>
> To use brand names not well known.
>
>
>
> Regards
>
> Mr d van der Merwe
>