MOBICEL SMART PHONE / PEP STORES

I bought a Mobicel Rio from Pep Stores Farrarmere outlet about 3 weeks ago. The battery ran flat completely. I charged it switched it on and wont go past that annoyingly Purple Mobicel app. I took it back to the same store only to be told it could take up to one month to repair. One month! I would strongly advice against this item. I have never encountered a phone that when the battery runs flat then problems arise. Be aware of this. Then PEP when I bought this phone told me that they have NO problems with this phone but when I took it back in the same sales person (Elmarie) told me that they have many problems with this particular phone. Clearly if i was told this from the beginning my decision making at the time would have been alerted and i would not have bought such an unreliable product.