TB
Thabisa B

1 reviews | Active since May 2021

24 May 2021, 13:33

I want my money or they must fix it at their cost.

I want my money from mobicell. I bought a tablet in January mobicell Zoom at Ackermans, in begining April the screen went blank. Ackermans sent it for repairs and then mobicell wants me to pay for the repairs and uet the tablet was sittong on the bed when it went blanl a quarter of thescreen and a few minutes tater the rest of the screen. They say ithas physical damages. The worst part is that they don't have it on the shelves anymore to show that the tablet has issues.

0
Replies (3)
Mobicell
Mobicell's reply24 May 2021, 15:03
Official
Hi Thabiso

Kindly send provide us with your IMEI: number via email ans attention it to Thembi for prompt & efficient assistance as we need to check with the IMEI as to what transpired.

Team#Mobicel
TB
Thabisa B's update25 May 2021, 18:34
Reviewer Update
Can I have her email address?
Mobicell
Mobicell's reply03 Jun 2021, 10:47
Official
Hi Thabisa

It's ***

Team#Mobicel