MM
Mapula M
1 reviews | Active since Mar 2021
14 Mar 2021, 08:27
Faulty Router.
I regret buying a router from Mobicel. I bought it around June 2020 and i feel like i gave my money away. If the router doesn’t switch itself off while I’m trying to connect, it stays on charge and let me connect for a few hours and the battery power doesn’t go up or just turns lights green and even when you restart it you can’t connect or switch on.
When i sent an email to mobicel i got a reply with a repair form to book it for assessment or press the reset button for 15 MINUTES. I’m very dissatisfied with Mobicel shame.
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Mobicell's replyOfficial
15 Mar 2021, 11:17Hi Mapula
we sincerely apologize for the inconvenience.
Kindly take the router back to the store of purchase, they will book it in for assessment.
Please contact us and ask to speak with Thembi.
Team# Mobicel
we sincerely apologize for the inconvenience.
Kindly take the router back to the store of purchase, they will book it in for assessment.
Please contact us and ask to speak with Thembi.
Team# Mobicel
Mobicell's reply15 Mar 2021, 11:17
Official
Hi Mapula
we sincerely apologize for the inconvenience.
Kindly take the router back to the store of purchase, they will book it in for assessment.
Please contact us and ask to speak with Thembi.
Team# Mobicel
we sincerely apologize for the inconvenience.
Kindly take the router back to the store of purchase, they will book it in for assessment.
Please contact us and ask to speak with Thembi.
Team# Mobicel