Faulty Laptop from Mobicel - Refused a replacement.

I purchased a Mobicel Excite Bundle (with bag and wired mouse) from Ackerman's on 20 January 2021. By March,my laptop had already started giving me issues with the screen,and freezing. There was a white line going down my screen which was not die to physical damage, but rather just appeared there one day while I was working. I am a teacher,and most of my classes are conducted online, so having a reliable laptop is of utmost importance to me. Every hour that I am without,I am losing money. Nevertheless,I sent the laptop through to Mobicel, who sent it back in approx 5 days,assuring that the problem was sorted. It worked for 3 days, and the screen started glitching even worse than before. I sent Mobicel an email with videos of what the screen was doing. I could not even use it for longer than 10 minutes without the screen going off, or glitching or freezing. I have all my important work backed up onto a hard drive,so there is no way that the laptop is overloaded. This is extremely frustrating. All Mobicel can say is that I need to send it back to be assessed by a technical manager. Where was the assessment and quality control checks the first time that I sent it in??? As per CPA, I have given them a chance to repair,which they obviously could not,and I would like a store credit to purchase another laptop that is NOT Mobicel. I had alot of faith in the brand,but I am now extremely disappointed. I will even be changing my personal and work phones to another service provider. I absolutely cannot afford to give them my laptop for another 5-7 working days,only to have it come back to me with the same issue.

What's worse, is that nobody bothers to contact you - They only contact you to tell you to return the device to them for escalation.

Pathetic service, Mobicel.