Don't buy a Mobicell cell phone

Bought Mobicell phone for my 95 year old mom. By time I'd set it up for her, and discivered microphone not working, the weeks grace period had just passed so we couldn't get a replacement phone and had to send hers in for repairs (she couldn't hear person, or they couldn't hear her). When it was returned to Pep, we went to collect, only to find same problem NO REPAIRS HAD BEEN DONE. I KID YOU NOT!!!!! Apologies and promises from Mobicell "please send in again, I'll escalate to technical manager immediately". That was the Wednesday morning. On the Friday I phoned to query progress and ONLY THEN....PROMISES TO GIVE TO TECHNICAL MANAGER. So what if I hadn't phoned? Whatever the outcome, my advice to you is DONT BUY A MOBICELL. Reason: apart from above, after sales service is vitally important. If a company can't get their after sales right (whatever company) don't purchase from them, no matter what the item, because if it goes faulty you need/want a reliable after sales service.