MG
Mathapelo G

1 reviews | Active since Mar 2018

01 Jul 2020, 16:53

complain about mobicel

I'm very disapponted with Mobicel i complain about it they said I'm must send it for assessment i did that now they say i must pay for repair, I told them not to repaired it and send back to me, still they say i must pay for delivery I'm sick and tired with mobicel fellow SOUTH african please never buy any product for mobicel cos clearly their product it is not good they don't even know how to treat a customer. i will never buy any product for mobicel

0
Replies (4)
Mobicell
Mobicell's reply02 Jul 2020, 08:12
Official
Hi Mathapelo

we apologies for the inconvenience.
Please provide us with the IMEI number so that we can check what transpired.

Team#Mobicel
MG
Mathapelo G's update02 Jul 2020, 17:45
Reviewer Update
My IMEI number *** could you please tell one of your assistant to call me and help cos one of your consultant didn't want to help me.
MG
Mathapelo G's update13 Jul 2020, 20:03
Reviewer Update
Still waiting for you to reply i need my device back
Mobicell
Mobicell's reply14 Jul 2020, 08:35
Official
Hi Mathapelo

The IMEI number is protected, we are unable to view it.
Please call us and ask to speak to Thembi or provide  us with your contact details however you must write them in words not numbers as they will be protected if they are in numbers.

Thanks