**** AND *****ED SERVICE

I bought a phone from PEP 1 June Mobicell Berry.. On the 3rd I returned the phone because it was so slow and was blinking the screen going white. they refused to take it and exchange, on the night of the 7th the phone screen went completely blank. I returned the phone to Pep and they told me it has to be sent away as the 7days is up.. I haven't heard anything its the 16th now. I want my money back MObicell and Pep are ******