wC
wynand C

1 reviews | Active since Jun 2014

21 Sept 2015, 11:16

VERY POOR SERVICE DELIVERY

THIS IS NOW THE SECOND TIME THAT PROMISES ARE MADE FOR THIS JP PARKIN SIDE , LAST WEEK HE SAID THAT MY NETWORK GIGS AND AIRTIME AND SMSES WILL BE LOADED WITH NO PROBLEMS , THIS WEEK I RECIEVED MESSAGES THAT MY AIRTIME AND SMSES AND GIGS HAVE BEEN LOADED BUT THERE IS NOTHING ON MY PHONE I RECIEVED 1 GIG DATA AND 1 GIG FREE AND STILL THERE IS NOTHING ON MY PHONE I CANT USE MY PHONE BECUASE THERE IS NO DATA LOADED , SO JP THANK YOU VERY MUCH FOR YOUR EMPTY PROMISES JP PARKIN<br> <br> and PLEASE DONT EMAIL ME AND TELL ME THAT SOMEONE WILL PHONE ME IN THE NEXT HOUR TO SORT THIS OUT AND THEN 5 DAYS LATER SOMEONE PHONES ME TO FIND OUT WHAT IS GOING ON.<br> <br> THIS IS POOOOOR REALLY POOOR.<br> <br> DONT USE MOBI WAREHOUSE YOU GET EMPTY PROMISES .

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Replies (1)
Mobi Warehouse
Mobi Warehouse's reply21 Sept 2015, 12:17
Official
Hello wynand27DAN,

Thank you for your complaint,

Be advised that we are looking into the problem and will be investigating the solution.

Please expect an email to be sent to you directly within the next 5 minutes as we would like to resolve the problem with urgency.

Many thanks,

Warm regards,
The Mobi Warehouse Team