ALMOST TWO WEEKS AND COUNTING TO GET A SIMSWAP AND HAVE IT ACTIVATED

<p>I have an MTN contract with Mobiwarehouse. Over a week ago my phone wouldn't accept my simcard and on phoning MTN, I was advised to get a new sim as my old one was damaged. I called and sent numerous email to Mobi Warehouse and they promised to have my Simcard delivered at my workplace. Days passed and I received my simcard after 4 days (on a Friday). Upon receipt, I tried inserting my my simcard on my phone and I got a "No service"message. I called MTN and again, I was told to contact Mobi Warehouse directly. No one from Mobi Warehouse answered my calls throughout the weekend (seems like their offices don't operate on weekends) I waited until Monday and I called them again. I was told their support team will help me with activating the simcard and I'm still phoneless and I'm unable to do my banking or work as I still have not been helped. This is disappointing. If I was dealing directly with MTN, this would have been sorted out in less than 5 minutes.</p>