T
Thato
1 reviews | Active since Oct 2025
17 Oct 2025, 15:45
Very poor, unreliabl...
Very poor, unreliable I took my car for diagnosing, I was told to come after a week since there’s no technician, I took the car again after a week and I’m told the computer crashed and I should pay for my car to be taken to modimolle , very poor service, so unreliable
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Replies (2)0
Replies (2)
MMU Group's replyOfficial
17 Oct 2025, 16:00Hi Thato,
Thank you for your feedback. We sincerely apologise for the inconvenience caused by the technician delay and diagnostic issues. This is not the level of service we aim to provide.We understand your frustration and are reviewing the matter urgently. A team member will contact you to discuss a solution and how we can best assist with your vehicle.
Regards,
Patience
Thank you for your feedback. We sincerely apologise for the inconvenience caused by the technician delay and diagnostic issues. This is not the level of service we aim to provide.We understand your frustration and are reviewing the matter urgently. A team member will contact you to discuss a solution and how we can best assist with your vehicle.
Regards,
Patience
MMU Group's reply17 Oct 2025, 16:00
Official
Hi Thato,
Thank you for your feedback. We sincerely apologise for the inconvenience caused by the technician delay and diagnostic issues. This is not the level of service we aim to provide.We understand your frustration and are reviewing the matter urgently. A team member will contact you to discuss a solution and how we can best assist with your vehicle.
Regards,
Patience
Thank you for your feedback. We sincerely apologise for the inconvenience caused by the technician delay and diagnostic issues. This is not the level of service we aim to provide.We understand your frustration and are reviewing the matter urgently. A team member will contact you to discuss a solution and how we can best assist with your vehicle.
Regards,
Patience
MMU Group's replyOfficial
17 Oct 2025, 16:15Hi Thato,
We just phoned you without success, we will call again.
We just phoned you without success, we will call again.
MMU Group's reply17 Oct 2025, 16:15
Official
Hi Thato,
We just phoned you without success, we will call again.
We just phoned you without success, we will call again.