BS
Bontle S
1 reviews | Active since Jun 2025
23 Jun 2025, 21:12
Terrible experience, do not recommend
Awful experience. I bought a Hyundai Grand i10 2025 as my first car, and was offered a white Hyundai Grand i10 with a R5000 cashback, because I initially wanted a silver car. Have been waiting for this cashback since February! My banking details were taken weeks ago, and now they have completely stopped replying to my follow up emails regarding this cashback. Completely do not recommend, rather buy at your local car dealership, and don't waste your time with MMU.
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Replies (2)
MMU Group's replyOfficial
15 Jul 2025, 12:39Dear Bontle,
We sincerely apologize for the delay in your R5,000 cashback and the lack of communication you've experienced. Your concern has been escalated, and we are working to resolve it urgently. You will receive an update within the next 72 hours. Thank you for your patience.
Regards,
Patience
MMU Service Recovery
We sincerely apologize for the delay in your R5,000 cashback and the lack of communication you've experienced. Your concern has been escalated, and we are working to resolve it urgently. You will receive an update within the next 72 hours. Thank you for your patience.
Regards,
Patience
MMU Service Recovery
Best regards,
MMU Group's reply15 Jul 2025, 12:39
Official
Dear Bontle,
We sincerely apologize for the delay in your R5,000 cashback and the lack of communication you've experienced. Your concern has been escalated, and we are working to resolve it urgently. You will receive an update within the next 72 hours. Thank you for your patience.
Regards,
Patience
MMU Service Recovery
We sincerely apologize for the delay in your R5,000 cashback and the lack of communication you've experienced. Your concern has been escalated, and we are working to resolve it urgently. You will receive an update within the next 72 hours. Thank you for your patience.
Regards,
Patience
MMU Service Recovery
Best regards,
MMU Group's replyOfficial
30 Oct 2025, 11:09The complaint was resolved.
Best regards,
MMU Group's reply30 Oct 2025, 11:09
Official
The complaint was resolved.
Best regards,