EM
Ellen M
1 reviews | Active since Jun 2025
25 Jun 2025, 11:48
Poor service
good day Precious My name is Ellen Molokomme im writing to inform you about raise my concerns regarding my spotter fee , i reffered 2 clients one in april xpander 7 seater Mr masango and june Mr Nape. ive been calling dealership for my spotter R10000.00. im told head office will pay till to date nothing is being paid. im not happy and no longer reffering clients. MMU modimolle admin is rude her name is estie.
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MMU Group's replyOfficial
15 Jul 2025, 12:28 Dear Ellen,
Thank you for reaching out and bringing this matter to our attention. We sincerely regret the delay in processing your spotter fee and any frustration caused by the experience you've described. Please be assured that we are urgently investigating the matter with our head office and will provide you with a clear update shortly. We also take your feedback regarding staff conduct seriously and will look into the interaction you had with our Modimolle team. Your support in referring clients is truly valued, and we apologize that your experience has not reflected the standard we aim to uphold.
Regards.
Patience
MMU service Recovery
Thank you for reaching out and bringing this matter to our attention. We sincerely regret the delay in processing your spotter fee and any frustration caused by the experience you've described. Please be assured that we are urgently investigating the matter with our head office and will provide you with a clear update shortly. We also take your feedback regarding staff conduct seriously and will look into the interaction you had with our Modimolle team. Your support in referring clients is truly valued, and we apologize that your experience has not reflected the standard we aim to uphold.
Regards.
Patience
MMU service Recovery
MMU Group's reply15 Jul 2025, 12:28
Official
Dear Ellen,
Thank you for reaching out and bringing this matter to our attention. We sincerely regret the delay in processing your spotter fee and any frustration caused by the experience you've described. Please be assured that we are urgently investigating the matter with our head office and will provide you with a clear update shortly. We also take your feedback regarding staff conduct seriously and will look into the interaction you had with our Modimolle team. Your support in referring clients is truly valued, and we apologize that your experience has not reflected the standard we aim to uphold.
Regards.
Patience
MMU service Recovery
Thank you for reaching out and bringing this matter to our attention. We sincerely regret the delay in processing your spotter fee and any frustration caused by the experience you've described. Please be assured that we are urgently investigating the matter with our head office and will provide you with a clear update shortly. We also take your feedback regarding staff conduct seriously and will look into the interaction you had with our Modimolle team. Your support in referring clients is truly valued, and we apologize that your experience has not reflected the standard we aim to uphold.
Regards.
Patience
MMU service Recovery