Inefficient service from customer services

<p>I am currently seating at metropolitan customer service office at the office at parc du cap Bellville.</p> <p> </p> <p>To even call what they do here as a service would be joke if it wasn't so annoying. I have been seating here for two hours to submit a claim. The first hour I spent waiting for a consultant to print out the relevant documents they had requested. So that she can confirm to me if the documents are of usable quality for the process of claiming. </p> <p> </p> <p>At the pace the people move here and provide a service, I'm starting to think they get paid by the hour.</p> <p>There is zero professionalism, they don't even seem to know what they are doing half the time</p>