Service Complaint

At point of sale I was very pleased with the service and I even commended the dealership as one of the bests I've done business with. However, my attitude was soon to change when I was given improper advice by the service advisor, as she failed to do due diligence before giving advice. Having travellled less than 10000 KM & less than a year since I purchased the vehicle, I was dismayed to hear that it is well overdue for service & thus need a major service. To my shock, I consulted with Lynette Hattingh to whom I purchased the vehicle & asked her to confirm the mileage when I took delivery of the vehicle, so that I can prove to the service advisor that the vehicle is not yet due for service. Disappointingly, Lynette didn't want to assist me in this regard & I was left devoid. This is very unprofessional of MMG Vredenburg & I'd like to think that you are not in the business of *********** / milking out illiterate customers.