Worse service - Iwe do all they work

I am having such a hard time with this company , expected them yo be better than debt busters , its 3 months gone and i have attorneys calling me and companies as they accounts team has not contacted any of my creditors to make arrangement's , i had to get them statement , actually do all the admin work and still 3 months later nothing is being done , but they quick to debit me , no one replies to emails or even return phone calls , been sending emails to the info email and also a lady named iham who doesnt help , Need someone to act on this fast