NM
Nomsa M
1 reviews | Active since Jun 2024
25 Jun 2024, 12:53
******,atrocious service
I registered with this company after they promised to remove my name on the debt review list .they gave me an amount which I have to pay .after 12 months of paying them I found that they don't pay all my debts .but they are quick to debit my company . I know am in trouble as I recently lost my mother and as black people there is things to be done .when my sister deposited the money for my mom .mm wentzel took it and am struggling to reverse it I am dealing with ****mers here as now they are fiddling my account as if it is theirs I am unemployed relying on my sister to maintain me andy kids recently lost the only parent I had all my life now I can't continue doing the necessities as they took my money . I at some point advised them to cancel but seeing they are still debiting they are ****mers. Dealing with people that are ****** . On an initial call they promised to call and confirm that my name is removed but nothing has been done till today .I tried to get hold of them but no one is answering
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Replies (3)
MM Wentzel's replyOfficial
25 Jun 2024, 15:48Dear Nomsa
I am truly sorry to hear about your negative experience and the difficulties you’ve faced. Your situation sounds extremely challenging, especially given your recent loss and the financial stress you are under.
I want to address your concerns directly:
Dolan
Owner, MM Wentzel
I am truly sorry to hear about your negative experience and the difficulties you’ve faced. Your situation sounds extremely challenging, especially given your recent loss and the financial stress you are under.
I want to address your concerns directly:
- Debt Payment Issues: It's concerning to hear that not all your debts were paid as expected. I will personally look into your account to understand what went wrong and how we can rectify the situation.
- Unauthorized Debits: The debiting of your account in this manner is unacceptable. We will investigate these transactions and work to reverse any unauthorized charges.
- Communication Breakdown: Our promise to call and confirm the removal of your name from the debt review list should have been fulfilled. I apologize for the lack of follow-through and any inconvenience this has caused you.
Dolan
Owner, MM Wentzel
MM Wentzel's reply25 Jun 2024, 15:48
Official
Dear Nomsa
I am truly sorry to hear about your negative experience and the difficulties you’ve faced. Your situation sounds extremely challenging, especially given your recent loss and the financial stress you are under.
I want to address your concerns directly:
Dolan
Owner, MM Wentzel
I am truly sorry to hear about your negative experience and the difficulties you’ve faced. Your situation sounds extremely challenging, especially given your recent loss and the financial stress you are under.
I want to address your concerns directly:
- Debt Payment Issues: It's concerning to hear that not all your debts were paid as expected. I will personally look into your account to understand what went wrong and how we can rectify the situation.
- Unauthorized Debits: The debiting of your account in this manner is unacceptable. We will investigate these transactions and work to reverse any unauthorized charges.
- Communication Breakdown: Our promise to call and confirm the removal of your name from the debt review list should have been fulfilled. I apologize for the lack of follow-through and any inconvenience this has caused you.
Dolan
Owner, MM Wentzel
NM
Nomsa M's updateReviewer Update
04 Jul 2024, 19:12Good day clearly nothing was done to sort out my situation.i was initially promised my clothing account will also be included.but to my suprise Milady's called and said they were never paid for the past year.which was when I joined this **** of company.now they debited my account claiming the funds have been distributed but till date African bank called and said they did not receive anything for June .and the other personal loans account said the same thing which led to me having to use loan sharks so I could pay for June .now am I not getting myself in more debts when they claimed I will be relieved from debts.
The so called owner never bothered with feedback.i am truly disappointed, disgusted by the treatment from this company.worse my account is debit check .when my relative deposited money for ritual purposes they debited now I had to loan more to cover the costs which were never made.
Regret everything about these ****mers
The so called owner never bothered with feedback.i am truly disappointed, disgusted by the treatment from this company.worse my account is debit check .when my relative deposited money for ritual purposes they debited now I had to loan more to cover the costs which were never made.
Regret everything about these ****mers
NM
Nomsa M's update04 Jul 2024, 19:12
Reviewer Update
Good day clearly nothing was done to sort out my situation.i was initially promised my clothing account will also be included.but to my suprise Milady's called and said they were never paid for the past year.which was when I joined this **** of company.now they debited my account claiming the funds have been distributed but till date African bank called and said they did not receive anything for June .and the other personal loans account said the same thing which led to me having to use loan sharks so I could pay for June .now am I not getting myself in more debts when they claimed I will be relieved from debts.
The so called owner never bothered with feedback.i am truly disappointed, disgusted by the treatment from this company.worse my account is debit check .when my relative deposited money for ritual purposes they debited now I had to loan more to cover the costs which were never made.
Regret everything about these ****mers
The so called owner never bothered with feedback.i am truly disappointed, disgusted by the treatment from this company.worse my account is debit check .when my relative deposited money for ritual purposes they debited now I had to loan more to cover the costs which were never made.
Regret everything about these ****mers
NM
Nomsa M's updateReviewer Update
04 Jul 2024, 19:22I advise south African to stay away from mm wentzel as they will be ****med for life.
These are people getting rich on other people sweat .
I am flabagasted.and I wish they could just leave me alone they are full of empty promises and till date credit bureau confirm my name is still there .easy for me to believe them as I haven't received any certificate.i wish government in South Africa could find such ****mers and arrest them
These are people getting rich on other people sweat .
I am flabagasted.and I wish they could just leave me alone they are full of empty promises and till date credit bureau confirm my name is still there .easy for me to believe them as I haven't received any certificate.i wish government in South Africa could find such ****mers and arrest them
NM
Nomsa M's update04 Jul 2024, 19:22
Reviewer Update
I advise south African to stay away from mm wentzel as they will be ****med for life.
These are people getting rich on other people sweat .
I am flabagasted.and I wish they could just leave me alone they are full of empty promises and till date credit bureau confirm my name is still there .easy for me to believe them as I haven't received any certificate.i wish government in South Africa could find such ****mers and arrest them
These are people getting rich on other people sweat .
I am flabagasted.and I wish they could just leave me alone they are full of empty promises and till date credit bureau confirm my name is still there .easy for me to believe them as I haven't received any certificate.i wish government in South Africa could find such ****mers and arrest them